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| Claim report - Creation |
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Following the 5 steps described below
(this will only take a few minutes)
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1 - Cause and circumstances of the claim
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2 - Your details
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3 - Details of the travel agent (optional)
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4 - Indication of information relating to compensation
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5 - Display the acknowledgement of receipt and the request for justifying documents
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Note: A claim is a generic term that includes the following circumstances: cancellation, medical fees, loss or theft of luggage and interruption of trip.
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(*) compulsory fields.
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